Critical Success Factors in Planning Public Policies

Document Type : Research Paper

Authors

1 Ph.D. Department of Public Management, Faculty of Management, University of Tehran, Tehran, Iran

2 Ph.D. Department of Public Management, Faculty of Management, University of Tehran, Tehran, I

Abstract

Many of the challenges of implementing and evaluating public policies in Iran’s civil services
could be prevented by reflecting on their effectiveness at the planning and shaping
policy. Today, regarding the multidimensional nature of phenomena and problems of the
public service sector and the failures and dissatisfactions produced in this area, the necessity
of aligning these policies with the comprehensive rationales being effective on policy
formulation becomes more apparent. The experts have adopted various value, political,
economic, legal, and professional factors as useful indices in formulating public policies.
To develop a scientific approach and fully understand the critical elements, this study aims
to outline the essential foundations of success in Iranian public service policymaking.
Therefore, after studying the civil service requirements and policy literature and the scroll
survey with the Delphi and Panel method, the views of 21 experts familiar with the subject
were received, and based on them, the dimensions and components of the subject were
identified and approved. The results show that policymakers should consider 28 components
classified in the five dimensions of the rationales mentioned in Snellen, Ignace
(2002) in planning Iran’s public services policies and preventing one-dimensional view
and failure in this sector

Keywords

Main Subjects

References

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Strategic Studies of public policy
Volume 9, Issue 32
October 2019
Pages 2-23

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